YOUR PRIVACY-OUR COMMITMENT

Your privacy is equally important to us.

Technoreso Services Private Limited, referred to as "the Company" or "Technoreso" acknowledges the importance of protecting the privacy of personally identifiable information collected from User for business purposes. To uphold our commitment to privacy protection, we have established a comprehensive Privacy Policy governing the handling and use of such personal data.

The Company is dedicated to providing transparency and ensuring that our users are well-informed about the utilization of their personal data. We understand the trust placed in us to responsibly manage the personal information we collect, and we prioritize the confidentiality and security of this data.

We strongly advise all users to carefully review this Privacy Policy before proceeding as it outlines the Company's practices and procedures regarding the collection, use, storage, and disclosure of personally identifiable information. By continuing to engage with our services, users acknowledge their consent and understanding of the terms and conditions stipulated within this Privacy Policy.

• 1)
• This document serves as an electronic record in compliance with the Information Technology Act, 2000 and relevant rules and amendments concerning electronic records. The use of the Website by the User is governed exclusively by this Policy and the Terms of Use of the Website (accessible at www.technoreso.com including any modifications or amendments made by the Company at its sole discretion. This Privacy Policy is subject to the Terms of Use and becomes effective when a User accesses the Website and accepts the terms stated therein. By using this Website, the User consents to the collection, storage and utilization of the personal information provided (including any subsequent changes made by the User) for the services we offer.

• 2)
• The User unequivocally agrees that this Policy constitutes a legally binding agreement between the User and the Company and that the User shall be subject to the rules, guidelines, policies, terms and conditions applicable to any service provided by the Website which shall be deemed incorporated into the Terms of Use. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User's act of visiting any part of the Website constitutes the User's full and final acceptance of the Policy and the aforementioned Terms.

• 3)
• At www.technoreso.com, the confidentiality of our Users is a top priority. We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with:

• Section 43 A of the Information Technology Act, 2000;
• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and
• Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

• 4)
• The purpose of this privacy policy (Privacy Policy) is to explain to you what personal information we collect from your visit(s) to our Website and how we protect the information that you provide to us when you use our Website. You can be assured that we will use such information sensibly, carefully and only in accordance with this privacy statement. We maintain compliance with the highest standards of website privacy, so our Visitors/Users can securely place orders on our Website. This Privacy Policy is effective from your acceptance to this Policy. Any information that you provide to www.technoreso.com is subject to our Privacy Policy.

• 5)
• By using our Services you understand and accept this privacy policy along with any amendments or modifications as may be made from time to time and thereby expressly consent to our collection, use and disclosure of Personal Information in accordance with this Privacy Policy. If you are not agreeable to this, please do not use this Website or Services.

Scope of this Privacy Policy

This Privacy Policy governs the collection and use of personal information by Technoreso. It applies to all individuals whose personal information is collected or utilized while browsing our website. We prioritize the protection and confidentiality of your personal data and we do not share any information you provide, such as your name or email address, with third parties unless it is necessary for order handling, invoice processing, or required by law.

Please note that our website may contain links to external websites. We advise you to carefully review the privacy policies of those websites as they may have different practices compared to Technoreso's Privacy Policy.

Personal Data Collection

In the course of your interaction with our products and services and through our business relationship with you, we may collect various types of personal and other information.

Below has to be noted by all sales executives installing the sales tracker application for Technoreso:

This app is exclusively for the sales department employees of 'Local Supermart'. Anybody not registered in the system will not be able to use this appl. In order to ensure effective task management, improve operational efficiency, enhance customer service and optimize work assignments, this application requires to access and monitor your geographical location. Please review the terms and conditions provided below:

• 1)
• By providing your consent, you authorize to collect and utilize your geographical location information using GPS technology or any other appropriate means. The collected data will be used solely for work-related purposes, in compliance with applicable laws and regulations and will be handled with the utmost confidentiality.

• 2)
• The purpose for accessing your geographical location include, but are not limited to:

• Efficient management of work assignments.
• Enhanced customer service and response time.
• Optimization of travel routes for improved productivity.

• 3)
• To ensure accurate attendance records, you are required to 'check in' using the app at the start of the workday. It is mandatory to log in at 9 am till 5:30 pm each day, after that, you can log out from the system. You can take a lunch break any time for 30 minutes. It is mandatory to diligently adhere to this attendance policy and use the 'Sales Personal Tracker' app for timely check-ins and check-outs. This practice will contribute to the smooth functioning of our operations and enhance productivity within the team.

• 4)
• As part of our operational processes, the company will track your location at intervals of thirty minutes once you have checked in using the 'Sales Personal Tracker' app. In addition to location tracking, we require you to update a photo of the local kirana store during your visit and submit all relevant details in inquiry form through the app. The purpose of tracking your location and requesting store photos and inquiry details is to enhance our understanding of the market, optimize sales strategies and improve customer service. By providing the necessary updates and information through the 'Sales Personal Tracker' app, you contribute to the smooth functioning of our sales operations and help us provide better support to vendors of Local Kirana stores.

• 5)
• Please note that location tracking will remain active until you check out from the 'Sales Personal Tracker' app or until 10 pm, whichever comes first. This means that if you are still working or forget to check out from the app, the location tracking will continue until 10 pm. We encourage to remember to check out from the app once your work for the day is completed. Timely check-out ensures accurate tracking and record-keeping, and it allows us to effectively monitor and manage your work hours.

• 6)
• Kindly take a note that -

• The company will not use your geographical location data for any purposes other than those mentioned in this consent letter. Your privacy and confidentiality will be maintained at all times.
• The company will take appropriate measures to ensure the security and protection of your geographical location data from unauthorized access, loss, or disclosure. We will comply with applicable data protection and privacy laws in handling and storing your data.
• The company will retain your geographical location data only for the duration necessary to fulfill the purposes outlined in this consent letter. After that, the data will be securely deleted or anonymized, unless required to be retained by law.
• The company will not share your geographical location data with any third parties, except as required by law or with your explicit consent. The data will be strictly used for internal purposes within the company.
• The company will periodically review and assess the effectiveness of the location tracking system and the use of geographical location data to ensure compliance with applicable laws and regulations and to address any privacy concerns that may arise.

Purpose of Use

At Technoreso, when you provide us with your personal data, we utilize it primarily to address your inquiries, process your orders, and provide you with access to specific information or offers. Our aim is to enhance our customer relationship with you; however, we fully respect your decision if you choose not to have your personal data used for this purpose. We want to assure you that we do not engage in the sale or marketing of your personal data to third parties and our website does not utilize cookies to store your information.

We may use the personal information we collect about you for the following purposes:

• Provision, administration, and communication: We use your personal data to provide, administer and communicate with you about our products, services, surveys and promotions. This enables us to keep you informed and up to date with relevant information.
• Request processing and response: We process, evaluate, and respond to your requests, inquiries promptly and efficiently. This allows us to provide the necessary assistance and support tailored to your needs.
• Employment evaluation: If you express interest in employment opportunities, we may evaluate your qualifications and contact you regarding potential employment opportunities within our organization. This enables us to assess your suitability for specific roles.
• Business operations and improvement: We utilize personal data to operate, evaluate and improve our business activities. This includes developing new products and services, managing communications effectively, assessing the effectiveness of our advertising and marketing efforts, analyzing our products, services and websites for continuous enhancement, administering our websites seamlessly and performing accounting, auditing, billing, reconciliation, and collection activities efficiently.
• Fraud prevention and liability protection: To safeguard you and our organization, we employ personal information to detect, prevent, and mitigate fraud, unauthorized transactions and other potentially harmful activities. This helps protect your interests and ensures the integrity of our business operations.
• Investigations and legal compliance: We may conduct necessary investigations to address any concerns or incidents and comply with applicable legal obligations as required by law. This ensures that we adhere to relevant regulations and maintain the highest standards of legal and ethical compliance.

Additionally, we may use personal information for other specific purposes, which will be clearly communicated and identified at the time of collection. This ensures transparency and allows you to make informed decisions regarding the use of your personal data.

Non-Personal Data Collection

During your visit to our website, non-personal data may be automatically collected such as the type of internet browser and operating system used, the domain name of the website you came from, the number of visits, the average time spent on the site and the pages viewed. This data may be utilized by Technoreso and shared with our web developers to monitor the effectiveness and attractiveness of our website, as well as to enhance its performance and content. It is important to note that this data does not personally identify individuals.

Cookies we use

Cookie is a small piece of data sent from a website and stored on the user�s computer by the user�s web browser while the user is browsing. These cookies can be used to make your website experience more efficient. These cookies are stored only on your device if they are necessary for the operation of the website.

Purpose of using cookies

The prime purpose of using cookies is to enrich your experience using our website. The other purpose of using cookies are as follows:

• Preferences/Personalization: The cookies used to store your preferences while viewing our website so to give you much personalized experience.
• Performance: The cookies used allows to optimize and better the response and experience to you by capturing data about how you interact with our website, the pages visited by you, the time spent by you on our website to enable us to report on campaign performance.
• Analytics: The cookies used to analyse, evaluate and monitor the performance of our website.

Changes to the Privacy Policy

Technoreso reserves the right to modify or update this Privacy Policy periodically. We encourage users to review this policy periodically to stay informed about any changes.

Contact Information

If you have questions about this Privacy Policy, please contact info@technoreso.com